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open bug for over 2 months... need some help

Posted by DavidFertig 
open bug for over 2 months... need some help
September 02, 2011 07:43AM
Please see the attached pdf and the attached HTML

Can you explain why the pdf lines are not matching and why its printing in landscape mode?

Df



Dear David Fertig,

I do not quite understand your problem. Could you, please, describe it in details?

Thank you in advance.

Dear David,

Thank you for your files. I have forwarded them to our developers. They are working at your issue. I will inform you about the results ASAP.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com

Tuesday, July 12, 2011, 12:38:22 AM, you wrote:

Dear David,

The developer who is in charge of your issue is out of the office till Wednesday.
So, I will be able to contact you with a solution either on Wednesday or on Thursday.

I am sorry for inconvenience.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com

Monday, July 18, 2011, 5:32:39 PM, you wrote:



Dear David,

We are sorry for the silence.

We would like to mention that we are working out on this issue, we will be shortly releasing a new version with a fix for this issue.
We will get back to you as soon as it is released.

Please let us know if we can be of more help for you.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com

Wednesday, July 27, 2011, 6:33:36 PM, you wrote:

> Any response?
>
> Df
>

then nothing- emailed about 20 times..
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