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I have windows 7 64 bit and i downloaded the trial version. I am trying to convert cr2 images and when i click on a photo using total image converter program the picture opens on the right side of the window and is always completely purple... any ideas??
Re: CR2 picture are all showing up purple
March 21, 2011 03:58AM
Dear Rob,

Could you send us your input cr2 images? We will investigate this issue.
Our e-mail address is support@coolutils.com

Thank you in advance.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com
Hi, I have a similiar problem. Trying to convert bmp images to wmf images and the converted image is black and white. Is this expected?
Re: CR2 picture are all showing up purple
May 09, 2011 06:52AM
Dear Andrea Boney,

Could you also send us your input bmp images? We will investigate this issue.
Our e-mail address is support@coolutils.com

Thank you in advance.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com
Re: CR2 picture are all showing up purple
September 02, 2011 10:55AM
Has this issue with the purple cr2 pictures been resolved? I'm having the same problem. Thanks
Re: CR2 picture are all showing up purple
September 20, 2011 12:50AM
Dear Rich,

The problem was fixed. Please, download the upgraded version of the program from our web-site.

Thank you.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com
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