Change load order in PDF Combine Pro

I dont seem to be able to change the load order in the trial version of PDF Combine Pro, I right click and move up and move down is greyed out. Is this due to it being a trial? I can change the load order if I use PDF Combine. Thanks for any help.

Dear John,

Thank you for inquiry!

You can read how to change the order of combined files here: [www.coolutils.com]

If the problem stays the same, please, send us screen-shots of the program. We will investigate this issue and fix it ASAP. Our e-mail address is support@coolutils.com

Thank you in advance,

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com

I am trialing PDF Combine (non-pro) and having the same problem. The move arrow does nothing except change the number in the "Order" column from 4 to 5 and back. I have a nested folder structure.

Dear Daryle,

Please, inform which version of the program you have. It should be 3.1.0.

Thank you in advance.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com

3.1.0 is indeed the version I have. Feel free to email for more details/troubleshooting. Other than this rather annoying glitch it seems pretty good.

Dear Daryle,

Please, send us some examples of your input files and a screen-shot of the program. Our e-mail address is support@coolutils.com. We will investigate this issue.

Thank you in advance.

--
Best regards,
Mary Thorton
CoolUtils Support
www.coolutils.com
support@CoolUtils.com