Frequently Asked Questions (FAQ)

System Requrements Questions:

1. Does it work with Windows 7?
2. What audio formats does Total Audio Converter support?

Registration Questions:

3. How long may I use the trial version?
4. How to buy Total Audio Converter?
5. Is your online order form secure?
6. Should I download the registered software version after registration?
7. How to Register Total Audio Converter?
8. I can't find my registration code.
9. My registration code doesn't work.

Using Total Audio Converter Questions:

10. Can Total Audio Converter play the song after the conversion?
11. What encoder/format is the best?

Answers:

Q: Does it work under Windows 7?

A: Yes, it works. Total Audio Converter runs on Windows 2000/NT/XP/2003/Vista/7.

Q: What audio formats does Total Audio Converter support?

A: The supported Audio formats include:

MPEG Audio Layer format (MP3)
Real Audio format (RA, RMM, RAM, RAX, RP M, RM, RMVB)
WAVE audio format (WAV)
OGG file format (OGG);
Audio Tracks format (CDA);
Monkey's Audio format (APE, APL);
Musepack formats (MPP, MPC, MP+);
Windows Media Audio format (WMA);
Free Lossless Audio Codec format (FLAC).
Advanced audio coding (AAC)
MPEG-4 international standard (MP4)

To get full list of supported audio formats, please refer to Complete list of supported format conversions or visit our website http://www.coolutils.com/TotalAudioConverter

Q: How long may I use the trial version?

A: You may use the Total Audio Converter product during evaluation period free of charge. The evaluation period is limited to 30 days. After evaluating you may either buy this software or remove it from your computer.

Q: How to buy Total Audio Converter?

A: Refer to Ordering Total Audio Converter information.

Q: Is your online order form secure?

A: Yes, it is 100% secure.

Q: Should I download the registered software version after registration?

A: You will not have to download the full software version after registration. After purchasing you will receive the software registration code to remove all trial limitations. So your trial version will get registered.

Q: How to register Total Audio Converter?

A: Enter your registration information following these steps:

1) Run Total Audio Converter.
2) Select in Main Menu item Enter Registration Code…
3) You can choose register file by pressing button Folder.
4) Press button Register.
IMPORTANT: Please copy registration number to the registration dialog and DON'T type it manually because it's difficult to distinguish the letter "l" (lower case of "L") from "1" (one) and "o" from "0" (zero), etc.
When the registration information was accepted, you can use Total Audio Converter with no time restrictions.

Q: I can't find my registration code.

A: If you don't receive your registration key within a reasonable amount of time, please contact us via e-mail to support@CoolUtils.com to clear up this situation.

Q: My registration code doesn't work.

A: Please be sure you enter it as it is. The easiest way to enter your registration code correctly is to open registration file in registration dialog or to copy and paste it to the registration dialog and DON'T type it manually because it's difficult to distinguish the letter "l" (lower case of "L") from "1" (one) and "o" from "0" (zero), etc.

Q: Can Total Audio Converter play the song after the conversion?

A: Yes, you can do that by clicking button Play in built-in audio player. Sometimes it's the best way to find the difference between formats.

Q:What format is the best?

A: It depends. You should test it yourself, and choose which one better suit to your needs. For the best possible quality - Lossless (FLAC, Monkey's Audio). For high quality at high bitrates - Musepack (MPC). For high quality at the most bitrate (80~160 kbps)- Tunes AAC, Ogg Vorbis. For the best compatibility - MP3 format.

If you have any questions that not answered in this FAQ, please feel free to contact our Support Center at support@CoolUtils.com